• Privacy Policy
    Effective Date: January 14, 2025

    At Craft Store Shop, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or use our services. Please read this policy carefully to understand how we handle your information.

    1. Information We Collect

    When you visit Craft Store Shop, make a purchase, or interact with our services, we collect the following types of information:

    • Personal Information: Name, email address, shipping address, billing address, phone number, and payment information.
    • Account Information: If you create an account with us, we may collect login credentials, order history, and preferences.
    • Technical Information: We automatically collect data about your use of our website, including your IP address, browser type, operating system, and browsing behavior through cookies and other tracking technologies.

    2. How We Use Your Information

    We use the information we collect to provide, improve, and personalize your shopping experience. Specifically, we use your information for:

    • Processing Orders: To process your orders, deliver products, and handle payments.
    • Customer Support: To respond to your inquiries, resolve issues, and provide customer service.
    • Marketing and Promotions: To send you promotional emails, newsletters, or offers based on your preferences. You can opt-out of marketing communications at any time.
    • Website Improvement: To analyze trends, improve the functionality of our website, and enhance your user experience.
    • Security: To protect our website, your personal information, and prevent fraud or unauthorized access.

    3. Sharing Your Information

    We respect your privacy and will never sell your personal information to third parties. However, we may share your information in the following circumstances:

    • Service Providers: We may share your information with trusted third-party service providers who assist us in operations like processing payments, shipping orders, or conducting marketing campaigns. These providers are required to use your data only for the specific tasks they perform on our behalf.
    • Legal Compliance: We may disclose your information if required by law or to comply with legal processes, protect our rights, or prevent fraud.
    • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

    4. Cookies and Tracking Technologies

    We use cookies and other tracking technologies to collect and store information about your browsing behavior on our website. Cookies help us remember your preferences and provide a personalized experience. You can choose to disable cookies in your browser settings, but doing so may impact your ability to use certain features of our website.

    5. Data Security

    We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of SSL encryption technology for secure transactions. However, please note that no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

    6. Your Rights and Choices

    You have the following rights regarding your personal information:

    • Access: You can request a copy of the personal information we have on file for you.
    • Correction: You can update or correct your personal information through your account settings or by contacting us.
    • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
    • Opt-Out: You can opt-out of receiving promotional emails by clicking the “unsubscribe” link in our emails or by contacting us directly.

    7. Third-Party Websites

    Our website may contain links to third-party websites. Please be aware that this Privacy Policy applies only to Craft Store Shop and does not cover other websites you may visit through external links. We encourage you to read the privacy policies of any third-party websites you visit.

    8. Children’s Privacy

    Our website is not intended for individuals under the age of 13, and we do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will delete such information promptly.

    9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

    10. Contact Us

    If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

    Thank you for trusting Craft Store Shop with your personal information. We are dedicated to safeguarding your privacy while providing you with an exceptional shopping experience.