Shipping Policy
Effective Date: January 14, 2025

Thank you for shopping at Craft Store Shop! We are committed to ensuring that your orders are processed and shipped as quickly and efficiently as possible. Below is an outline of our shipping policy to help you understand how we handle the shipping process.

1. Processing Time

Orders are typically processed within 1-2 business days from the time your order is placed. Orders placed after 3:00 PM EST or on weekends/holidays will be processed the next business day. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

2. Shipping Methods and Rates

We offer a variety of shipping options to suit your needs. The shipping cost for your order will be calculated at checkout based on the size of your order, your location, and the shipping method you choose. Available shipping methods may include:

  • Standard Shipping: Delivery typically within 5-7 business days.
  • Expedited Shipping: Delivery typically within 2-3 business days.
  • Priority Shipping: Next-day delivery (available for specific regions).

Shipping Rates: Shipping costs are calculated based on your delivery address and the weight of the items in your order. You will be able to view the shipping cost before completing your purchase.

3. International Shipping

Currently, Craft Store Shop ships only to locations within the United States. We do not offer international shipping at this time. Please check back in the future for updates regarding international shipping options.

4. Shipping Restrictions

We cannot ship to P.O. Boxes or APO/FPO addresses. Please provide a valid street address for the delivery of your order.

5. Order Tracking

Once your order is shipped, you will receive an email with tracking information. You can use this information to track your package on the carrier’s website. Please note that it may take up to 24-48 hours for tracking information to appear in the carrier’s system after your order has been shipped.

6. Delivery Timeframes

Please note that delivery timeframes are estimates and are not guaranteed. Delivery times may vary depending on factors such as your location, weather conditions, and carrier delays. We are not responsible for delays caused by the carrier, including delays during peak seasons or due to unforeseen circumstances.

7. Shipping Issues

If you experience any issues with your shipment, such as non-delivery, damaged items, or delays, please contact us immediately at info@craftstoreshop.click. We will work with the carrier to resolve the issue.

If your order is damaged in transit, please retain the original packaging and contact us within 48 hours of receiving the damaged item so we can assist with a replacement or refund.

8. Lost or Stolen Packages

Once a package is marked as “delivered” by the carrier, Craft Store Shop is not responsible for lost or stolen packages. If your package is lost or stolen after delivery, please contact the carrier directly to file a claim. For further assistance, you can reach us at info@craftstoreshop.click.

9. Shipping Address Changes

Please ensure that your shipping address is correct at the time of checkout. We are unable to change the shipping address once an order has been shipped. If you need to update your address, please contact us immediately after placing your order. We will do our best to accommodate address changes, but we cannot guarantee it.

10. Free Shipping Offers

We may occasionally offer free shipping promotions for eligible orders. Free shipping offers apply to standard shipping within the contiguous United States unless otherwise specified. Free shipping promotions cannot be combined with other discounts and may have specific terms and conditions.

11. Customer Support

If you have any questions or concerns regarding our shipping policy or need assistance with your order, please contact us:

We are here to assist you and ensure your shopping experience with Craft Store Shop is smooth and enjoyable!

Thank you for choosing Craft Store Shop!