Sales Policy
Effective Date: January 14, 2025

Thank you for shopping at Craft Store Shop! Our Sales Policy outlines the terms and conditions that apply when making a purchase through our website. Please read through this policy to understand our sales process, pricing, and the terms that govern your purchase.

1. Product Availability

While we strive to keep our inventory up-to-date, the availability of products on Craft Store Shop is subject to change. We reserve the right to limit quantities of any item for any reason. If an item you order is out of stock, we will notify you as soon as possible and provide options such as a backorder, a refund, or an alternative product.

2. Pricing

All prices on Craft Store Shop are listed in USD (United States Dollars) unless otherwise specified. We make every effort to ensure our pricing is accurate, but errors may occur. If we discover an error in the pricing of an item you’ve ordered, we will contact you for confirmation before processing your order.

Sales and Discounts: Any promotions, discounts, or sales offered are valid for a limited time and are subject to specific terms and conditions. Discounts may not be combined with other offers unless otherwise stated.

3. Order Confirmation

After placing an order, you will receive an order confirmation email with the details of your purchase. Please review this information carefully. If you notice any errors or have concerns about your order, please contact us immediately at info@craftstoreshop.click. This confirmation email serves as a receipt for your purchase.

4. Payment Terms

We accept payment via credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other approved methods. Full payment must be made at the time of purchase, and your order will only be processed once payment is received and confirmed.

Taxes: Sales tax is applied based on your shipping address and the applicable tax rate.

5. Shipping

Once your order is confirmed and processed, we will ship it to the address provided during checkout. Shipping fees will be calculated based on your location, the size of the order, and the chosen shipping method.

Please refer to our Shipping Policy for more details about shipping methods, times, and fees.

6. Order Changes and Cancellations

Once an order is confirmed, it cannot be changed or canceled. If you need to modify or cancel your order, please contact us immediately. We will do our best to accommodate your request, but once the order has been shipped, it can no longer be altered.

If your order is eligible for cancellation, we will process the refund to the original payment method.

7. Returns and Refunds

If you are not satisfied with your purchase, you can return most items within 30 days of receipt for a refund or exchange. For more information on how to return an item, please refer to our Refund and Returns Policy.

8. Risk of Loss

Once your order is shipped, the risk of loss for the products passes to you. We are not responsible for any lost, damaged, or stolen items after they leave our warehouse. If your order is lost or damaged during shipping, please contact the carrier directly to file a claim. For more information on handling damaged goods, please see our Refund and Returns Policy.

9. Product Descriptions

We make every effort to ensure that product descriptions, images, and specifications are accurate. However, we do not guarantee that all content on our website is error-free. If you encounter any discrepancies between product descriptions and actual items received, please contact us immediately so we can resolve the issue.

10. Limitation of Liability

To the fullest extent permitted by law, Craft Store Shop will not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of our products. Our liability is limited to the total amount paid for the item(s) purchased.

11. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. All changes will be posted on this page with an updated effective date. By continuing to use our website and making purchases, you agree to the updated terms and conditions.

12. Contact Us

If you have any questions about our Sales Policy or need assistance with your order, please contact us at:

Thank you for shopping with Craft Store Shop. We appreciate your business!